Our system operation experts monitor your IT operations in real-time across the physical, virtual, cloud environments to ensure uptime and security. By outsourcing operation management tasks, you can concentrate on your core business, ensure high-quality IT services, reduce operating costs and decrease the burden on your IT department.
Professional analysts monitor the operation status of your IT systems, including on-premises, data center and cloud (AWS, Microsoft Azure, etc.) and provide real-time response, from failure to recovery, and incident management based on detailed Information Technology Infrastructure Library best practices.
Three services to suit your monitoring needs:
Monitoring Management Services ›
Integrated monitoring management across your on-premises IT systems and cloud
Site Care PRO ›
Remote monitoring of your designated networked equipment, web services, mail services via the Internet
Site Care Cloud ›
Pay-per-use remote monitoring and management of your virtual servers in AWS EC2, RDS, ELB via the Internet
In addition to real-time monitoring from our Security Operations Center (SOC), we expertly diagnose vulnerabilities in platforms and web applications.
For customers using an Equinix International Business Exchange™ (IBX®) data center, we monitor and provide notifications on servers and network equipment.
*These services are only available in Japan.