Equinix Smart Hands™ Welcome Guide

Thank you for your interest. The {{resourceType}} is now [[ready for download]]

You'll find all the information you need about Equinix Smart Hands™, Trouble Tickets and Scheduled Services in this welcome guide - contact your Equinix Customer Success Manager if you have any questions.


  • How to order Smart Hands
  • How to schedule a shipment to or from the IBX®
  • Your guide to submitting a trouble ticket and streamlining service requests
  • Understanding your invoice