Analyst report

Gartner - Digital Business Maturity Model - 9 Essential Competencies to Assess Digital Business Maturity

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Executive leaders must assess the maturity of their digital business initiatives to understand where they stand in their industry’s competitive landscape, and to address shortcomings. The Gartner Digital Business Maturity Model described in this research provides that quantitative assessment.


  • Identify and grasp the impact of the 9 critical competencies that drive digital business maturity
  • Ensure stakeholders across areas represented by the competencies collaborate with their cross-functional peers
  • Prioritize investments, skills, competency, acquisition and governance improvements by assessing business maturity
There is a critical need to quantitatively measure the maturity of an enterprise’s digital business capability. Such measurement will guide future investments in creating or maturing the right competencies for digital business success and to assess the effectiveness of investments made in those competencies.
Partha Iyengar – Distinguished VP Analyst, Irving Tyler – VP Analyst, Apoorva Chhabra - Assoc Principal Analyst, Gartner

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